Signing up for KlickTrack SMS/MMS text messaging
Signing up for KlickTrack SMS/MMS texting service is a straightforward process that only requires a few steps. Once enabled, your shop will be able to directly and effectively target your customers with concise marketing information that is specific to their visit or purchase history. Before you get started, we sugge…
Obtaining written consent from your SMS/MMS customers
Obtaining written consent from your loyalty customers for SMS/MMS marketing messaging is a critical component of TCP compliance. In the section below, you will find details for obtaining written consent from your loyalty customers for your shop to be able to utilize KlickTrack's SMS/MMS Campaigns. This workflow will …
Customer Groups for SMS/MMS Campaigns
Creating customer groups for your [SMS/MMS Campaigns][1] allows for precise targeting of marketing messaging to your existing customer base. Targeting can be based on criteria such as buying habits, visit frequency, or loyalty point balance, among many other criteria that allow you the precision you need. * * * ## C…
Creating and editing SMS/MMS campaigns
Sending out [SMS/MMS Texting][1] Campaigns is a straightforward process: create customer groups, create the campaign, and send it out. Before you're ready to send out your campaign, make sure that you have [purchased the necessary SMS/MMS credits][2] on your account, your message follows the [best practices to ensure …
KlickTrack SMS/MMS Texting Credits
[KlickTrack's all-in-one SMS/MMS texting platform][1] allows you to stand out from the crowd by [sending customizable SMS/MMS campaigns][2] directly to your loyalty customers. These campaigns can target a wide array of customers by applying specific conditions such as when was the customer's last visit or what their l…
Best Practices to ensure that SMS/MMS messages get delivered
Message deliverability is the key to a successful SMS/MMS Campaign, but the 10DLC restrictions put in place by all the carriers make that difficult for Cannabis Retailers. Following the best practices laid out in this article can help prevent your messages from being flagged, your numbers from being blocked, and your …
SMS/MMS Overview & FAQ
SMS/MMS Campaigns are an efficient and effective marketing method to directly connect to your existing customer base. Use SMS/MMS messaging to alert your customers to deals and promotions that you're running on the products they love. This article will provide a basic overview of our SMS/MMS Messaging services and an…
