Dec 08, 2021
Hardware Settings allows owners/managers to control their various devices, drawers, and printers to keep the shop running smoothly.
Different device types, primary use , & definitions:
Floor Sales
- Allow users to create queues and transact if linked to an active drawer.
- Floor sales devices do not connect to a fulfillment hub printer.
Register
- Active transaction cart.
- Create and manage queues.
- Registers must have an open drawer in order to access the sales cart.
Fulfillment
- Allow users to create and manage queues.
- Fulfillment devices can print status tickets at a centralized Fulfillment Hub device.
- Fulfillment mode must be enabled within App Settings.
Fulfillment Hub
- Centralized device responsible for capturing status changes in the queue.
- Printing tickets to a linked printer. Only one fulfillment hub can be used.
- Fulfillment mode must be enabled within App Settings.
Fulfillment Door
- Primary use is managing customers.
- ID scanning and age verification.
- Creating queues as a check-in station.
Note: Creating, editing or updating a device requires Manager permissions.
Device Management
Shops can access device settings from the Klicktrack Dashboard. Device settings manage the primary function of your devices and device names.
Add Device
- Open Klicktrack app on new device.
- Log in to KlickTrack.
- Enter Device Name.
- Choose Device Primary Use.
- Select Submit.
Edit Device Name & Primary Function
- Navigate the Hardware section.
- Select Devices.
- Choose the device you wish to edit.
- Select Edit Device.
- Enter ‘Device Nickname’
- Click Device Primary Use
- Choose device primary use.
- Select Save.
Remove Device
- Select Devices.
- Choose device.
- Select Remove Device.